Terms of Service
Agreement to Terms
By placing an order or using our website, you agree to these terms of service. If you don't agree with any part of these terms, please don't use our website or make a purchase.
Who Can Buy
You must be at least 18 years old to make a purchase. By ordering from us, you confirm that you're legally able to enter into a binding contract.
Pricing and Availability
- All prices are listed in the currency shown and include applicable taxes where required.
- We try to keep our website up to date, but prices and availability may change without notice.
- If a product is listed at an incorrect price due to an error, we reserve the right to cancel your order and refund you in full.
Placing an Order
When you place an order, you're making an offer to buy. We'll send you an order confirmation email, but this doesn't mean we've accepted your order. Acceptance happens when we ship your items and send you a shipping confirmation.
We reserve the right to refuse any order for any reason, including suspected fraud, stock issues, or pricing errors.
Payment
Payment is due at the time of order. We accept major credit cards, debit cards, and other payment methods shown at checkout. All payments are processed securely through our payment partners.
Shipping
Delivery times are estimates and not guaranteed. We're not responsible for delays caused by customs, weather, carrier issues, or other factors outside our control. Risk of loss passes to you once the carrier delivers the package to your address.
For more details, please see our Shipping Policy.
Returns and Refunds
Our return policy allows returns within 7 days of delivery under certain conditions. All returns are subject to our Returns Policy. Please read it carefully before making a purchase.
Warranty
Phones purchased from us come with a 12-month warranty covering manufacturing defects. Full details are in our Warranty Policy.
Product Information
We do our best to provide accurate product descriptions, images, and specifications. However, we don't warrant that descriptions are error-free. Colors may vary slightly depending on your screen settings. Some products may have minor variations from what's shown.
Network Compatibility
It's your responsibility to check that a phone is compatible with your mobile carrier before purchasing. We're not responsible if a device doesn't work with your network. If you're unsure, check with your carrier first.
Intellectual Property
All content on this website — including text, images, logos, and design — belongs to Chinese Phone Guy or our licensors. You may not copy, reproduce, or distribute our content without permission.
Limitation of Liability
To the fullest extent permitted by law, Chinese Phone Guy is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount you paid for your order.
Governing Law
These terms are governed by the laws of the jurisdiction in which Chinese Phone Guy operates. Any disputes will be resolved in the courts of that jurisdiction.
Changes to These Terms
We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes means you accept the new terms.
Questions?
If you have questions about these terms, please contact us.